Introduction
This basic website content checklist helps small offices, LGUs, barangays, water districts, and local organizations prepare the information needed for a simple public-facing website.
A website should help visitors understand who the office is, what services are available, how to contact the office, where to find announcements, and what official documents or forms are available for public use. Offices should review content carefully before posting, especially when content includes personal data, official documents, service rules, or public advisories.
When to Use This Resource
Use this checklist when:
- Planning a new office website
- Updating an existing website
- Preparing content before hiring a web developer
- Organizing service information and contact details
- Reviewing public advisories, downloadable forms, and transparency documents
- Checking if website content is mobile-friendly and easy to understand
- Assigning staff responsibility for updates
Template or Guide Body
BASIC WEBSITE CONTENT CHECKLIST
Office / Organization: [Name]
Website / Domain, if available: [URL]
Prepared By: [Name and Position]
Date Prepared: [Date]
1. Homepage Content
[ ] Office name is clear.
[ ] Main purpose or service area is explained.
[ ] Key services or programs are summarized.
[ ] Important announcements or advisories are visible.
[ ] Main contact details are easy to find.
[ ] Links to priority pages are included.
2. About Page
[ ] Brief office profile is included.
[ ] Mandate, purpose, or service role is described.
[ ] Service area or jurisdiction is identified.
[ ] Office hours are stated.
[ ] Organizational information is reviewed and approved for public posting.
3. Contact Details
[ ] Office address is complete.
[ ] Phone number or hotline is correct.
[ ] Email address is active.
[ ] Official social media page is listed, if applicable.
[ ] Office hours are stated.
[ ] Map or directions are included, if useful.
[ ] Contact details have been tested or verified.
4. Services and Transactions
[ ] Key services are listed.
[ ] Requirements for each service are clear.
[ ] Office process or basic steps are explained.
[ ] Fees are listed only if confirmed and approved for posting.
[ ] Processing time is listed only if confirmed.
[ ] Responsible office or contact person is identified where appropriate.
5. Announcements and Advisories
[ ] Public advisories have a title, date, and clear message.
[ ] Affected areas, schedule, or deadlines are stated when applicable.
[ ] Emergency or service interruption notices include contact details.
[ ] Old announcements are archived or marked as no longer current.
6. Downloadable Forms
[ ] Forms are current and approved for public use.
[ ] File names are clear.
[ ] Instructions are included.
[ ] Forms avoid collecting unnecessary personal data.
[ ] A contact person or office is listed for questions.
7. Transparency / Public Documents, if applicable
[ ] Only approved public documents are posted.
[ ] Personal data and sensitive details are reviewed before posting.
[ ] Documents are named clearly.
[ ] Dates and coverage periods are included.
[ ] The office confirms that documents are allowed for public release.
8. Privacy and Disclaimer Pages
[ ] Privacy notice or privacy policy is prepared if the website collects personal information.
[ ] Disclaimer page is prepared for templates, guides, or general reference content.
[ ] Contact channel for privacy or content concerns is identified.
9. Accessibility and Readability
[ ] Text is written in plain language.
[ ] Pages are readable on mobile phones.
[ ] Headings are clear.
[ ] Images have useful descriptions or captions where needed.
[ ] Download links are labeled clearly.
[ ] Important information is not available only as an image.
10. Update Responsibility
[ ] Staff or office responsible for website updates is assigned.
[ ] Update schedule is defined.
[ ] Process for approving new posts is clear.
[ ] Login access is limited to authorized personnel.
[ ] Backup or turnover plan is documented.Notes for Customization
- Start with essential pages before adding advanced features.
- Verify contact details, office hours, forms, fees, and service steps before publishing.
- Use simple page titles that match what visitors are looking for.
- Keep advisories dated so visitors know whether information is current.
- Do not post personal data, sensitive records, internal documents, or official documents without authority.
- Confirm who can approve content for public posting.
- Review privacy and disclaimer pages before enabling forms, analytics, cookies, or lead capture features.
Disclaimer
This checklist is for general website planning and content preparation only. It does not guarantee legal compliance, cybersecurity readiness, accessibility compliance, or approval for public posting.
Offices should review website content according to applicable laws, data privacy requirements, records policies, internal approval procedures, and official communication guidelines before publishing.
Related Resources
- Water District Website Modernization Checklist
- Office Digitalization Starter Guide
- Google Workspace Folder Structure for Small Offices